Accountability & Reform

INDEPENDENT OVERSIGHT COMMITTEE 
Ensures expenditures are consistent with statute

MAINTENANCE OF EFFORT 
Ensures the measure augments (rather than replaces) existing transit ops funding

AD HOC ADJUDICATION COMMITTEE 
Creates a process to ensure operators apply same service levels, cleanliness,
safety standards across all counties

FINANCIAL EFFICIENCY REVIEW 
Third-party review of the four largest operators to reduce costs without compromising service.

Increased safety, cleanliness, and coordination are showing results.

More fare inspectors. 30% drop in observed fare evasion.

Increased maintenance and repair investments 

Boosted speed and reliabilityHigher frequency and reduced wait times.

SFMTA’s rider satisfaction rates is highest in 20 years with a 72% customer satisfaction.

BART has increased police, crisis response, and ambassadors and stepped up code of conduct citations

Crime on BART in 2024 was down 17% from 2023. 

Violent crime on BART fell by 23% compared to last year. 

BART has improved time transfers at key stations and on-time performance has been ranging from 86-93%

BART’s satisfaction rating is at its highest level in 10 years. 73% of respondents are “very or somewhat satisfied with BART”.

Cost saving measures alone are not going to address the coming fiscal cliff.

Caltrain has frozen hiring, streamlined operations, and cut energy costs through electric trains that send power back to the grid.It’s rolling out new service with Wi-Fi, bike lockers, and better coordination with other transit systems.
The agency is also looking for new income sources like station leasing, solar energy, and naming rights — reducing its reliance on taxpayer dollars.

- Holding vacancy rates (as high as 22%)
- Increased fares and fines, generating another $13 million annually
- Defunding hundreds of positions
- Reducing fare evasion by hiring fare inspectors and installing new fare gates
- Changing service offerings to maximize ridership
- Adding transit priority to optimize costs and grow ridership
- Consolidating functions
- Deferring capitalized maintenance and capital projects

- Implemented inflation-based fare increases
- Implemented hiring freeze
- Reduced fare evasion by installing new fare gates
- Reduced peak-period train service
- Run shorter trains to reduce electricity costs and improve safety
- Renegotiated contracts with unions to reduce near-term retiree healthcare costs
- Reduced / eliminated some contracts and agreements and implemented more contract oversight
- Deferred capitalized maintenance and capital projects